Terms & Conditions
Last updated: January 11, 2025
Important: These terms include binding arbitration and class action waiver provisions. Please read carefully.
1. Acceptance of Terms
By accessing or using the CutGlueBuild platform ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all users, including visitors, registered users, and subscribers. By creating an account or making a payment, you confirm that you are at least 13 years old (or 16 in the EU) and have the authority to enter into this agreement.
2. Description of Service
CutGlueBuild is an AI-powered platform providing:
- AI-generated SVG designs for CNC and laser cutting
- Design templates and project ideas
- Project management and version control tools
- File export and sharing capabilities
- Community features and educational content
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
3. User Accounts and Registration
3.1 Account Creation
To access certain features, you must create an account with accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Security
You must immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage from your failure to protect your account information.
3.3 Account Termination
We may suspend or terminate your account for violation of these Terms, non-payment, or other reasonable cause with appropriate notice.
4. Subscription Plans and Billing
4.1 Subscription Tiers
- Free: Limited features with usage quotas
- Maker ($19/month): Premium templates, increased quotas
- Pro ($49/month): Unlimited AI, API access, white-label options
4.2 Payment Terms
- Subscriptions are billed monthly in advance via Stripe
- All fees are non-refundable except as required by law
- Prices may change with 30 days' notice to active subscribers
- Failed payments may result in service suspension after 7 days
- You authorize automatic renewal until cancelled
4.3 Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
Refund Policy: We offer prorated refunds for annual subscriptions cancelled within 30 days. Monthly subscriptions are generally non-refundable, but we may provide refunds at our discretion for technical issues or service failures.
5. Acceptable Use Policy
5.1 Prohibited Uses
You may not use the Service to:
- Create content that is illegal, harmful, or violates third-party rights
- Generate weapons, dangerous objects, or content promoting violence
- Infringe on intellectual property, trademarks, or copyrights
- Attempt to reverse-engineer, hack, or compromise the Service
- Share login credentials or circumvent usage limitations
- Use the Service for commercial resale without authorization
- Upload malicious code, viruses, or harmful content
5.2 Content Moderation
We reserve the right to review, moderate, or remove user content that violates these Terms. Repeated violations may result in account termination.
6. Intellectual Property Rights
6.1 Platform Ownership
CutGlueBuild owns all rights to the platform, including software, templates, branding, and proprietary algorithms. These rights are protected by copyright and other intellectual property laws.
6.2 User Content
You retain ownership of original content you upload. By using the Service, you grant us a limited license to process, store, and display your content as necessary to provide the Service.
6.3 AI-Generated Content
You own AI-generated content created through the Service, subject to these limitations:
- Generated content may be similar to other users' outputs
- You are responsible for ensuring content doesn't infringe third-party rights
- We make no guarantees about originality or copyright clearance
- Commercial use requires appropriate subscription tier
7. AI Services and Disclaimers
7.1 AI Limitations
Important: AI-generated content is provided "as-is" without warranties. Generated designs may require modification for safety and functionality. Always verify designs before fabrication.
- AI outputs may contain errors or be unsuitable for your intended use
- Generated designs should be reviewed by qualified professionals
- We are not responsible for fabrication failures or safety issues
- AI processing uses third-party services subject to their terms
7.2 Usage Quotas
AI features are subject to usage limits based on your subscription tier. Excessive use may result in temporary restrictions or upgrade requirements.
8. Privacy and Data Protection
Your privacy is important to us. Our data practices are detailed in our Privacy Policy, which is incorporated by reference into these Terms.
8.1 Data Rights
You have the right to:
- Access and export your personal data
- Request correction of inaccurate information
- Delete your account and associated data
- Withdraw consent for non-essential data processing
To exercise these rights, visit your Account Settings or contact us at [email protected].
9. Disclaimers and Limitation of Liability
9.1 Service Disclaimer
THE SERVICE IS PROVIDED "AS-IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CUTGLUEBUILD'S LIABILITY IS LIMITED TO THE AMOUNT PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
9.3 Fabrication Disclaimer
Generated designs are for reference only. Users are responsible for verifying safety, structural integrity, and compliance with applicable codes before fabrication. We are not liable for damages resulting from fabricated designs.
10. Dispute Resolution
10.1 Governing Law
These Terms are governed by the laws of [Your State/Country], without regard to conflict of law provisions.
10.2 Dispute Resolution Process
Binding Arbitration Agreement
Most disputes must be resolved through binding arbitration rather than court proceedings. You waive the right to participate in class action lawsuits.
- Informal Resolution: Contact [email protected] to resolve disputes informally (required first step)
- Mediation: If informal resolution fails, we may pursue mediation
- Arbitration: Unresolved disputes proceed to binding arbitration under [Arbitration Rules]
- Small Claims Exception: Small claims court disputes under $10,000 are exempt from arbitration
11. Termination
11.1 Termination by User
You may terminate your account at any time by deleting it through your account settings or contacting support. Upon termination:
- Your subscription will cancel at the end of the current billing period
- You may export your data for 30 days after termination
- Your data will be deleted according to our Privacy Policy
11.2 Termination by CutGlueBuild
We may terminate or suspend your account for:
- Violation of these Terms
- Non-payment of fees
- Fraudulent or abusive behavior
- Extended inactivity (with notice)
12. Changes to Terms
We may update these Terms to reflect changes in our services or legal requirements. Significant changes will be communicated through:
- Email notification to active users
- Prominent notice on our website
- In-app notifications
Continued use of the Service after changes constitutes acceptance of the new Terms. If you disagree with changes, you may terminate your account.
13. Miscellaneous
13.1 Severability
If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.
13.2 Force Majeure
We are not liable for service interruptions caused by circumstances beyond our reasonable control, including natural disasters, government actions, or third-party service failures.
13.3 Assignment
We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights without our written consent.
13.4 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and CutGlueBuild regarding the Service.
14. Contact Information
Company: Cozyartz Media Group
Legal Contact: [email protected]
General Support: [email protected]
Mailing Address: [Your Business Address]
For questions about these Terms or to report violations, please contact us using the information above. We respond to legal inquiries within 5 business days.